Full Printer Manufacturer's Warranty Applies to all Genuine OEM Cartridges.
Please contact the Printer Manufacturer directly for all Genuine OEM Cartridge warranty
Compatible Cartridges & Toner Refills Guarantee
Tonerstop guarantees our Toner Cartridges to be free of defects in both material and workmanship. Tonerstop warrants that, subject to conditions below and providing cartridges are operated under normal use, our Cartridges or Refills will not cause damage, abnormal wear, or deterioration to your printer. Unless otherwise stated, all products from Tonerstop come with 6 month manufacturer's warranty from date of purchase. If your product does not meet the standard promised during the warranty period, please contact Tonerstop and we will look to resolve, replace, repair or refund your purchase.
If in the unlikely event you do have a problem you MUST contact us first and not the Printer manufacturer as it is not their responsibility to replace or repair any issues if using compatible consumables. We have a very experienced (30 years) tech that can usually solve most issues quickly over the phone.
If you have any technical questions regarding the use of a cartridge or refill, please contact us for assistance.